Unified customer workspace
Manage CRM pipelines, customer records, calling, SMS, WhatsApp and email from one workspace.
AMW Suite Reviews
Run CRM, customer portals, proposals, support and AI agents in one workspace.
The overview
What is AMW Suite?
AMW Suite is a business workspace for organizations that manage customer relationships, sales and service in one system. It combines CRM pipelines, calling, SMS and WhatsApp, email, follow-up sequences, online proposals and e-signatures, customer portals, website lead capture, helpdesk, marketing analytics and scheduling. Its AI agents prepare support replies and sales follow-ups using customer records for staff to review and approve. The Team and Business plans are priced on request after a demo, and Enterprise pricing is custom.
Around the internet
What people are saying
Public experiences, questions, and discussions.
No discussions collected yet.
Inside the toolkit
Key features
AI-assisted support replies
Sheri reads a customer's history and drafts a reply for the team to review and send.
Sales pipeline assistance
Jenna ranks deals by value, explains who to contact and prepares follow-ups for approval.
Online proposals and e-signatures
Send proposals from a deal and let customers review and sign them in a browser.
Customer portals and helpdesk
Give each customer a private portal and manage support tickets alongside sales records.
Marketing analytics
Business plan analytics show which traffic sources bring customers and where to move budget.
Where it fits
Use cases
- Prioritize sales follow-upsSales teams at small and midsize businesses can review deal values, identify which prospect to call next and approve AI-drafted follow-ups.
- Respond to customer supportSupport teams can use a customer's past messages and tickets to prepare a relevant reply, review it and send it from the same workspace.
- Send and track proposalsProfessional service firms can send a proposal from a sales deal, collect an online signature and follow the customer's engagement.
- Coordinate customer operationsClinics, property firms and B2B teams can keep calls, messages, appointments, customer portals and service requests with the customer record.
Keep exploring
